aidirectoAtlas
atlas.so · listed 15 Oct 2026
AI support platform with autopilot, copilot, omnichannel ticketing, and knowledge tools.
PREVIEWfrom atlas.so · 14 Oct 2026
Overview
What is Atlas?
Atlas is an AI customer-support platform combining Autopilot (24/7 automated support), Copilot (agent assist), omnichannel ticketing (chat, email, Slack, SMS, WhatsApp), help center, session recording, and knowledge management. Seat-based plans: Basic $39, Standard $79, Pro $119 per seat per month, plus Enterprise. Free trials are offered on the pricing page. SMS/MMS and WhatsApp have per-message overages.
Good for
- Support teams wanting AI autopilot plus human copilot in one desk
- Companies consolidating chat/email/Slack/SMS into one inbox
- Product teams that use session recording alongside tickets
Watch out for
- Per-seat pricing adds up quickly for large teams
- SMS/WhatsApp message fees are extra on top of seats
- Session recording quotas differ by plan (5k–75k/mo)
Features
What it does
- 01Autopilot24/7 on-brand automated customer support.
- 02CopilotDrafts and context for human agents.
- 03Omnichannel ticketingChat, email, Slack, SMS, WhatsApp, and more.
- 04Session recordingWatch customer sessions tied to tickets.
Pricing
From the product site · 14 Oct 2026Atlas pricing
Basic$39/ mo$39/seat/mo; ticketing, chat, email, session recording
Standard$79/ mo$79/seat/mo; SMS/WhatsApp/Slack, custom data API
Pro$119/ mo$119/seat/mo; CSAT, SLA, routing, SSO/SAML
Crawler record
Change log
What our crawler noticed on atlas.so since listing.
- 15 Oct 2026+Listed after editor review
FAQ
Questions about Atlas
What does Atlas cost?
Basic $39, Standard $79, Pro $119 per seat per month; Enterprise custom. Yearly save 17%. Source: https://atlas.so/pricing
Is there a free trial?
Yes—pricing cards say Try for free now on Basic/Standard/Pro.
See also
